Privacy Policy
This policy explains what information Ectra collects when you use this website and place an order, and how that information is used.
Information we collect
Account details (name, email, phone), delivery details, order contents, artwork you upload and payment references returned by our payment processor. We do not store card details.
How we use it
To produce and deliver your order, to keep you updated on production stages, to respond to enquiries, and to keep records required for accounting and tax.
Payments
Card and bank payments are processed by Paystack. Card data is entered on Paystack's secure checkout and never reaches our servers.
Sharing
We share only what is necessary with delivery partners and production partners working on your order. We do not sell personal data.
Your rights
You can request a copy, correction or deletion of your data by emailing [email protected]. Deletion requests may be limited by records we are legally required to keep.